After a windows update, my DVD drive suddenly went missing from explorer.
Device Manager shows a driver problem, but windows said the driver was fine. Uninstall and reinstall had no effect. Reboot had no effect. I reseated the drive several times with no effect.
I downloaded the Optical Disk drive firmware update from IMB's site, but it couldn't even see the drive.
Then I came across this KB
http://support.microsoft.com/gp/cd_dvd_drive_problems
Apparently, the UpperFilters and LowerFilters registry values can sometimes get screwed up when installing updates. The program at the link above fixed the problem right away.
Did this help you? If so, please leave a comment!
David Jedziniak maintains this blog and posts helpful tips and tricks on SQL Server and Dynamics GP development. The opinions expressed here are those of the author and do not represent the views, express or implied, of any past or present employer. The information here is provided without warranty of fitness for any particular purpose.
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